Industry-standard (and industry standardisation) is the process by which all industry activities are measured against industry standards. An industry standard is a standard that all parties to a relationship with the service or product undertake, be it suppliers, customers, government regulators, public sector users, or private individuals. They all have something in common, and as they will all have a need for the standard to be known and followed, so the standard ensures quality in all activity. Where there are currently no industry standards, that is called ‘adultery in the workplace’, where there are a standard and enforcement of the standard is also called ‘standardisation’. The opposite of standardisation is non-standardisation; where there are standards and there are activities that deviate from those standards.
Industries adopt standards to regulate practices in their industry, as well as the processes and practices involved in doing business with other industries, both within their industry and in relationships with suppliers. There are three types of industry-standard: formal standards implied standards, and practice within the industry. Formal standards are set down in statute, for example, the UK’s Financial Services Authority. Involuntary standards are those set down by an industry organisation, such as the Health and Safety Executive. Under assumed standards are those which are part of business practice within the industry, for example, suppliers’ payment terms to suppliers.
The Satisfaction of the Customer
The key drivers for setting industry standards are the performance of the business or organisation, and in particular whether the performance is satisfactory to the customer. This enables the standards to be enforced, leading to good customer service and, where it is economically and technically feasible, to drive efficiency and productivity growth. In addition, industry standards help to build trust between the customer and the business, through assuring that the product or service has been delivered according to the agreed-upon specifications. Standardisation of the industry also provides information about the performance of similar organisations around the world, helping to establish benchmarks for benchmarking, and improving performance in those organisations relative to those benchmarking organisation.
Safe Handling, Storage, Use, Treatment and Disposal of Pharmaceuticals
Another key aspect of healthcare standards and industry-standard practice relates to the disclosure of the risks and benefits of the various products and services provided. An important area for this purpose is the TPC-h publication, which sets out industry standards and associated documentation relating to the safe handling, storage, use, treatment and disposal of pharmaceuticals. This publication takes into account a wide range of risks, including contact substances, biological hazards, health dangers, environmental issues, workers health and food safety and security.
Compliance with the Regulatory Standard
Healthcare industry standards also cover engineers. It is the responsibility of the certified professionals to ensure that they have understood and comply with the necessary national and international standards. Achieving regulatory compliance is best practice for engineering personnel, and many engineers go beyond the required compliance scope when it comes to the design of devices, systems and software. Compliance with the regulatory standards is achieved by engineering consultants who work in close partnership with healthcare industry specialists to achieve the best practices across the industry.
Lastly, when it comes to the development of new devices and systems it is often necessary to take additional time to incorporate new standards into the already operating systems. The use of industry-standard practices can help to ensure that this requirement is satisfied. The aim is to avoid any extra costs being incurred when setting up the new design. This is especially relevant where some form of certification will be required for the design of the new product or service. It would not be possible to implement a new design if all of the engineers were unable to comply with the existing standard, and so the industry-standard practice can save considerable expense when it comes to complying with regulations.